Role overview

Lead commercial relationship management and end-to-end delivery for strategic partners across APAC, including co‑branded card programmes, contractual fulfilment, IP governance and cross‑functional coordination to maximise partner and consumer value.

Key responsibilities (concise)

• Account stewardship: act as primary relationship owner for strategic partners; run day‑to‑day engagement, executive governance and escalations.
• Strategy & planning: develop annual account plans, business reviews and relationship strategies to grow long‑term value.
• CVP & programme management: design and optimise co‑branded Cardholder Value Propositions; review benefits, promotions and monitor programme performance.
• Contract & benefit delivery: ensure contractual compliance (fees, SLAs, reporting); manage fulfilment of hospitality, marketing and partner entitlements.
• IP & marketing governance: approve partner use of company IP and campaign executions; ensure brand and legal compliance.
• Cross‑functional leadership: coordinate Lines of Business and US Global Card Services; support handover and implementation of new partnerships.
• Reporting & risk: run business reviews, track KPIs, consolidate performance reporting and surface risks/opportunities to senior leadership.

Must‑have experience & skills

• 8–10 years in account or partnership management (financial services or related consumer sectors).
• Proven experience managing enterprise accounts, commercial contracts and renewals.
• Strong stakeholder influence, project coordination across multiple business units and markets.
• Excellent communication, presentation and MS PowerPoint/Excel skills.
• Willingness to travel across APAC.